CX and COVID-19

In this episode Jeremy and Ryan discuss how CX has been impacted by societal changes due to the COVID-19 pandemic.  

We discuss the article, How CX can beat the coronavirus, by Janessa Carder.

https://www.thedrum.com/opinion/2020/03/09/how-cx-can-beat-the-coronavirus

 

You can reach the pod at cxangle@itelligencegroup.com

 

 

 

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